Substitution Policy


We at green-icon.com are dedicated to your satisfaction. Every effort is made to fill your orders as closely as possible to the pictures from which you are ordering from. However, due to seasonal nature of flowers and to a number of factors that are not possible to predict, some items & containers might not be in stock, in which case, Green Icon reserves the right to substitute any of the items based on availability and we will ensure that the items replaced will be of equivalent value or greater value.

It’s always a good idea to have second choices in mind, please make remarks when placing your order in the shopping cart. Or write “no sub” in the remark box and we will remove from order and refund flower amount.